Episode 22 — It Didn't Have to Happen This Way

Bob and Alexis go off the page to autopsy the community's showdown with hospital leadership and the role the newspaper played in the events that unfolded. Find out why the News Letter Journal took up the fight, and why the newspaper's publisher, Bob, made a personal appearance in the fray. We take a look at the aftermath of the showdown — including the departure of several board members, the CEO and the consultants who were at the center of the controversy. We conclude by challenging other government entities to raise their own transparency game in the wake of the hospital's communications disaster.

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